Neuter Lover

Shipping Info: FOR THAILAND: EMS
Arrives within 1-3 business days.
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FOR INTERNATIONAL (Outside Thailand): EMS World
You can track your shipping status of your order.
Arrives within 3-5 business days.
Return Policy: Unopened items can be returned for a full refund if they are returned to us within 14 days of delivery. You must pay for the returned shipping and handling charges.
Sorry, opened items can not be returned.

If you receive a damaged or defective item, please notify us immediately to neuterlover@gmail.com. Damaged/defective items must be returned to us. We will replace the item and send to you after we receive the returned product.

Items which not consider as damaged or defective item.
- Item does not clearly show an audio defect.
- Item which is unable to play due to incompatible device.

LOST ORDERS (30 days shipping guarantee)

You can directly email to neuterlover@gmail.com regarding to lost orders. This is in case that the parcel may have been lost in transit ( or takes longer than 30 days since you place order ). We can track your order with registration number. Lost orders will be reshipped only once.
All customers are welcome to email us regarding to orders. We will reply back to you within 1-3 business days.